Creative Hearts Educated Minds Learning Center

Effective Date: January 1, 2026

Creative Hearts Educated Minds Learning Center (“CHEM Learning Center,” “we,” “our,” or “us”) is committed to protecting the privacy and personal information of the families, children, and visitors who interact with our services and website. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Organization Information

Business Name: Creative Hearts Educated Minds Learning Center

Address: 6030 Secor Rd, Toledo, OH 43613

Phone: 419-848-2942

Website: chemlearningcenter.com

Email: [email protected]

2. Information We Collect

We may collect personal information when you visit our website, submit forms, communicate with us, or enroll a child.

Information may include:

• Parent/Guardian name

• Child name, age, and enrollment details

• Email address

• Phone number

• Home address

• Emergency contact information

• Medical, allergy, and care-related details (as required for enrollment)

• Billing and payment-related information

• Communication preferences

We only collect information that is necessary to operate our programs, maintain safety, and communicate effectively with families.

3. How We Use Your Information

Information collected is used for:

• Enrollment processing

• Program administration

• Child safety and care coordination

• Communication with parents/guardians

• Billing and payment management

• Regulatory compliance

• Internal recordkeeping

• Improving our services and operations

We do not sell or rent personal information to third parties.

4. Communication Consent

By submitting forms or enrolling with CHEM Learning Center, you consent to receive communications related to:

• Enrollment updates

• Scheduling

• Billing notices

• Center announcements

• Important operational or safety updates

Communications may be delivered via email, phone calls, text messages, or through our secure internal management system. Message and data rates may apply.

5. Information Sharing & Disclosure

We may share personal information only when:

• Required by law or regulatory agencies

• Necessary to protect the health and safety of a child

• Required for licensing, compliance, or audits

• Authorized by the parent or legal guardian

Access to personal data is limited to authorized staff and service providers who require the information to perform their duties.

6. Children’s Privacy

Protecting children’s privacy is a top priority.

• We collect children’s information only as necessary for enrollment, care, and safety.

• Information is provided directly by parents or legal guardians.

• Children’s information is never shared publicly without written consent.

7. Photos, Videos & Media Use

Photos or videos may be taken during program activities for educational, documentation, or promotional purposes.

• Media permissions are addressed during enrollment.

• Parents may opt out where applicable.

• No identifying information will be shared publicly without proper authorization.

8. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

While no system can guarantee absolute security, we maintain safeguards appropriate to the sensitivity of the information we manage.

9. Website Cookies & Analytics

Our website may use cookies or similar technologies to improve functionality and user experience. These tools may collect non-identifiable information such as browser type or pages visited.

You may adjust your browser settings to disable cookies if preferred.

10. Third-Party Links

Our website may include links to third-party websites for convenience. We are not responsible for the privacy practices or content of external websites.

11. Your Rights & Choices

Parents and guardians may:

• Request access to their personal information

• Request corrections or updates

• Withdraw communication consent (where applicable)

• Request deletion of information, subject to legal and operational requirements

Requests can be made by contacting us directly.

12. Policy Updates

We reserve the right to update this Privacy Policy as needed. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns regarding this Privacy Policy or your information, please contact us:

Creative Hearts Educated Minds Learning Center

6030 Secor Rd, Toledo, OH 43613

Phone: 419-848-2942

Email: [email protected]